Transforming Patient Outreach: Introducing Certific's Mass Messaging Feature

03 April 2024

In the fast-paced world of healthcare, effective communication is essential for ensuring that patients receive the care they need in a timely manner. Whether it's scheduling appointments, reminding patients of upcoming screenings, or inviting them for essential health checks, timely and personalized communication can make all the difference in delivering quality care. At Certific, we are committed to providing solutions that empower healthcare professionals to streamline their workflows and enhance patient engagement.

After listening closely to the feedback from our valued clinics, we recognized the need for a tool that would simplify patient outreach and communication. A powerful feature designed to ease the way clinics connect with their patients.

The Result: Certific’s Mass Messaging Center.

Since its launch in December, the Mass Messaging Center has already made a significant impact. Clinics using Certific have sent over 38,000 SMS messages to patients, making it an essential part of their everyday toolkit. 

With each message sent, clinics have been able to efficiently communicate vital information such as appointment reminders, health check invitations, and vaccination alerts to their patient base, ensuring that no individual is left uninformed or overlooked.

Streamlined Invitations

Certific's Mass Messaging Center allows clinics to effortlessly send mass SMS invitations for crucial health checks, screenings and vaccinations for example colon or breast cancer screening, flu, COVID, or tick vaccinations. This streamlined approach significantly reduces the time-consuming task of individually contacting patients, enabling the medical team to prioritize delivering exceptional care.

Enhanced Patient Reminders

No-show appointments not only proves expensive for clinics but also disrupts clinic schedules and can hinder patient care continuity. With Certific's Mass Messaging feature, clinics to send timely SMS reminders to patients about upcoming appointments. By reducing the instances of missed appointments, clinics can optimize their operational efficiency and ensure that every patient receives the care they need, when they need it.

Precision Communication with Certific

Unlike traditional Electronic Health Record (EHR) systems, Certific offers clinics pre-created templates and filters specifically designed for health campaigns, allowing them to effectively reach target groups. These filters and templates, perfected by our experienced doctors, are aimed at achieving high success rates. Moreover, Certific makes it incredibly easy for clinics to utilize its SMS center, significantly reducing the time and effort traditionally required for such tasks.

At Certific, we're dedicated to enhancing patient care through technology solutions. As we continue to increase our product offerings, we remain committed to providing solutions that simplify workflows, improve patient engagement, and ultimately, elevate the standard of care. Our Mass Messaging Center is just one example of how clinics can expect greater efficiency, improved patient satisfaction, and better health outcomes.

Request a demo

To learn more about our Mass Messaging feature and how it can benefit your clinic, please visit our website or reach out to our dedicated support team.